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ASSEMBLY GUIDES

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ASSEMBLY GUIDES

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FAQ

FAQ

Do I need to register and set up an account to place an order?


No, you don’t need to. You can still purchase our products without setting up an account. However, we encourage you to do, so you can be updated on the latest news and promotions.

How do I check international shipping fees?


Select the product you wish to purchase and proceed to the checkout. On the checkout page, the shipping fee will be shown after you have entered the shipping address.

How do I know that my order has been placed successfully?


After placing your order, you will receive a confirmation e-mail. Please note that this does not mean that the order has been accepted. Your order constitutes an offer to Coast Cycles to buy goods. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you a separate e-mail. The contract between you and Coast Cycles will be in effect only when we send you the dispatch confirmation.

How do I track my order?


An e-mail will be sent to you with a tracking number. This will be done once your order has been dispatched.

How do I know if a product is in stock?


Products that are not in stock will be listed as “out of stock”.

Can I come to the shop to collect my order?


Yes, you can. Collection times are: Mondays to Fridays, between 9.00am and 6.00pm.
The address is: 54 Siglap Drive, Singapore 456176.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

Can I return my purchase?


You are not to send your goods back to us unless you have received written instructions from us to do so. Coast Cycles shall not be liable for any costs incurred if you do not adhere to the aforementioned.

How can I request for a refund after my order has been dispatched?


For complete bike purchases, Refund 50% of the purchase price excluding shipping and VAT and duties.

For the rest of the items, Refund 85% of the purchase price excluding shipping and VAT and duties.

Any costs incurred for the return shipping will be deducted from the refund amount.
To return your purchase, you must notify us in writing by e-mail to enquiries@coastcycles.com within 14 days from the received date. You are not to send your goods back to us unless you have received written instructions from us to do so.

We shall not be liable for any costs incurred if you do not adhere to the aforementioned.

Products will need to be unopened in their original packaging.


Is it legal to operate the electric assist versions of the Buzzraw X in my country?


We deliver anywhere in the world, as long as local laws permit us to do so. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw X in your country.

What is the top speed of the Buzzraw X750/X250?


The X750 provides assistance of up to 35km/h, while the X250, up to 25km/h.

What is the range of the Buzzraw X750/X250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw X750/X250/Pedal?


X750 - 28.5kg including the battery.
X250 - 28.0kg including the battery.
Pedal Variant - 21.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


135kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw X is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The Buzzraw Series is shipped in 3 separate boxes. Box 1 will be the frame kit; Box 2 will be the wheels with the motor. Box 3, the battery kit (if applicable).

How do I assemble the Buzzraw X?


For assembly instructions, refer to this Assembly Video.
The Buzzraw X arrives at your doorstep 50% assembled.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Pro in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Pro in your own country.

What is the top speed of the Buzzraw Pro 750M/250M?


The 750M provides assistance of up to 35km/h, while the 250M, up to 25km/h.

What is the range of the Buzzraw Pro 750M/250M?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Pro 750M/250M?


Pro 750M - 32.7kg including the battery.
Pro 250M - 32.7kg including the battery.

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


160kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Pro is “one size fits all”. It is able to accommodate riders from 1.70m to 1.90m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do i assemble the Buzzraw Pro?


The Buzzraw Pro will be 90% assembled in the box, for assembly instructions, refer to this Assembly Document.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Classic in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Classic in your own country.

What is the top speed of the Buzzraw Classic E750/E250?


The E750 provides assistance of up to 35km/h, while the E250, up to 25km/h.

What is the range of the Buzzraw Classic E750/E250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Classic E750/E250/Pedal?


E750 - 26.5kg including the battery.
E250 - 26.0kg including the battery.
Pedal Variant - 19.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


120kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Classic is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do I assemble the Buzzraw Classic?


For assembly instructions, refer to the Assembly Video.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

What shipping company do you use?


We ship all our international orders via DHL.

Which countries do you ship to?


All countries DHL is able to ship to. Please refer to this link to view the countries: Click here

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The dimensions and weight vary according to the model of the bicycle.

How quickly will my order be dispatched?


Your order will be dispatched within 3 to 7 working days after we have received it.

How long does it take for my order to reach me?


This will depend on the items ordered and the location on where the goods will be shipped to and the customs clearance. The estimated time for complete bike orders is between 5 to 7 working days. The estimated time for a battery is between 15 to 21 working days.

What payment methods do we have?


For all international orders:
We accept PayPal, Stripe and Apple Pay. For more details on PayPal, please refer to Paypal

For all Europe orders:
We accept Paypal, Stripe and Apple Pay.

For all orders within Singapore:
We accept cash, PayPal, Stripe, Apple Pay, PayNow, Bank Transfer and Nets.

Can i pay for the goods in instalments (hire-purchase)?


We do not offer any hire purchase services.

Do I need to register and set up an account to place an order?


No, you don’t need to. You can still purchase our products without setting up an account. However, we encourage you to do, so you can be updated on the latest news and promotions.

How do I check international shipping fees?


Select the product you wish to purchase and proceed to the checkout. On the checkout page, the shipping fee will be shown after you have entered the shipping address.

How do I know that my order has been placed successfully?


After placing your order, you will receive a confirmation e-mail. Please note that this does not mean that the order has been accepted. Your order constitutes an offer to Coast Cycles to buy goods. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you a separate e-mail. The contract between you and Coast Cycles will be in effect only when we send you the dispatch confirmation.

How do I track my order?


An e-mail will be sent to you with a tracking number. This will be done once your order has been dispatched.

How do I know if a product is in stock?


Products that are not in stock will be listed as “out of stock”.

Can I come to the shop to collect my order?


Yes, you can. Collection times are: Mondays to Fridays, between 9.00am and 6.00pm.
The address is: 54 Siglap Drive, Singapore 456176.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

Can I return my purchase?


You are not to send your goods back to us unless you have received written instructions from us to do so. Coast Cycles shall not be liable for any costs incurred if you do not adhere to the aforementioned.

How can I request for a refund after my order has been dispatched?


For complete bike purchases, Refund 50% of the purchase price excluding shipping and VAT and duties.

For the rest of the items, Refund 85% of the purchase price excluding shipping and VAT and duties.

Any costs incurred for the return shipping will be deducted from the refund amount.
To return your purchase, you must notify us in writing by e-mail to enquiries@coastcycles.com within 14 days from the received date. You are not to send your goods back to us unless you have received written instructions from us to do so.

We shall not be liable for any costs incurred if you do not adhere to the aforementioned.

Products will need to be unopened in their original packaging.


Is it legal to operate the electric assist versions of the Buzzraw X in my country?


We deliver anywhere in the world, as long as local laws permit us to do so. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw X in your country.

What is the top speed of the Buzzraw X750/X250?


The X750 provides assistance of up to 35km/h, while the X250, up to 25km/h.

What is the range of the Buzzraw X750/X250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw X750/X250/Pedal?


X750 - 28.5kg including the battery.
X250 - 28.0kg including the battery.
Pedal Variant - 21.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


135kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw X is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The Buzzraw Series is shipped in 3 separate boxes. Box 1 will be the frame kit; Box 2 will be the wheels with the motor. Box 3, the battery kit (if applicable).

How do I assemble the Buzzraw X?


For assembly instructions, refer to this Assembly Video.
The Buzzraw X arrives at your doorstep 50% assembled.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Pro in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Pro in your own country.

What is the top speed of the Buzzraw Pro 750M/250M?


The 750M provides assistance of up to 35km/h, while the 250M, up to 25km/h.

What is the range of the Buzzraw Pro 750M/250M?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Pro 750M/250M?


Pro 750M - 32.7kg including the battery.
Pro 250M - 32.7kg including the battery.

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


160kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Pro is “one size fits all”. It is able to accommodate riders from 1.70m to 1.90m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do i assemble the Buzzraw Pro?


The Buzzraw Pro will be 90% assembled in the box, for assembly instructions, refer to this Assembly Document.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Classic in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Classic in your own country.

What is the top speed of the Buzzraw Classic E750/E250?


The E750 provides assistance of up to 35km/h, while the E250, up to 25km/h.

What is the range of the Buzzraw Classic E750/E250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Classic E750/E250/Pedal?


E750 - 26.5kg including the battery.
E250 - 26.0kg including the battery.
Pedal Variant - 19.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


120kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Classic is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do I assemble the Buzzraw Classic?


For assembly instructions, refer to the Assembly Video.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

What shipping company do you use?


We ship all our international orders via DHL.

Which countries do you ship to?


All countries DHL is able to ship to. Please refer to this link to view the countries: Click here

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The dimensions and weight vary according to the model of the bicycle.

How quickly will my order be dispatched?


Your order will be dispatched within 3 to 7 working days after we have received it.

How long does it take for my order to reach me?


This will depend on the items ordered and the location on where the goods will be shipped to and the customs clearance. The estimated time for complete bike orders is between 5 to 7 working days. The estimated time for a battery is between 15 to 21 working days.

What payment methods do we have?


For all international orders:
We accept PayPal, Stripe and Apple Pay. For more details on PayPal, please refer to Paypal

For all Europe orders:
We accept Paypal, Stripe and Apple Pay.

For all orders within Singapore:
We accept cash, PayPal, Stripe, Apple Pay, PayNow, Bank Transfer and Nets.

Can i pay for the goods in instalments (hire-purchase)?


We do not offer any hire purchase services.

FAQ

FAQmobile

Do I need to register and set up an account to place an order?


No, you don’t need to. You can still purchase our products without setting up an account. However, we encourage you to do, so you can be updated on the latest news and promotions.

How do I check international shipping fees?


Select the product you wish to purchase and proceed to the checkout. On the checkout page, the shipping fee will be shown after you have entered the shipping address.

How do I know that my order has been placed successfully?


After placing your order, you will receive a confirmation e-mail. Please note that this does not mean that the order has been accepted. Your order constitutes an offer to Coast Cycles to buy goods. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you a separate e-mail. The contract between you and Coast Cycles will be in effect only when we send you the dispatch confirmation.

How do I track my order?


An e-mail will be sent to you with a tracking number. This will be done once your order has been dispatched.

How do I know if a product is in stock?


Products that are not in stock will be listed as “out of stock”.

Can I come to the shop to collect my order?


Yes, you can. Collection times are: Mondays to Fridays, between 9.00am and 6.00pm.
The address is: 54 Siglap Drive, Singapore 456176.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

Can I return my purchase?


You are not to send your goods back to us unless you have received written instructions from us to do so. Coast Cycles shall not be liable for any costs incurred if you do not adhere to the aforementioned.

How can I request for a refund after my order has been dispatched?


For complete bike purchases, Refund 50% of the purchase price excluding shipping and VAT and duties.

For the rest of the items, Refund 85% of the purchase price excluding shipping and VAT and duties.

Any costs incurred for the return shipping will be deducted from the refund amount.
To return your purchase, you must notify us in writing by e-mail to enquiries@coastcycles.com within 14 days from the received date. You are not to send your goods back to us unless you have received written instructions from us to do so.

We shall not be liable for any costs incurred if you do not adhere to the aforementioned.

Products will need to be unopened in their original packaging.


Is it legal to operate the electric assist versions of the Buzzraw X in my country?


We deliver anywhere in the world, as long as local laws permit us to do so. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw X in your country.

What is the top speed of the Buzzraw X750/X250?


The X750 provides assistance of up to 35km/h, while the X250, up to 25km/h.

What is the range of the Buzzraw X750/X250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw X750/X250/Pedal?


X750 - 28.5kg including the battery.
X250 - 28.0kg including the battery.
Pedal Variant - 21.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


135kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw X is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The Buzzraw Series is shipped in 3 separate boxes. Box 1 will be the frame kit; Box 2 will be the wheels with the motor. Box 3, the battery kit (if applicable).

How do I assemble the Buzzraw X?


For assembly instructions, refer to this Assembly Video.
The Buzzraw X arrives at your doorstep 50% assembled.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Pro in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Pro in your own country.

What is the top speed of the Buzzraw Pro 750M/250M?


The 750M provides assistance of up to 35km/h, while the 250M, up to 25km/h.

What is the range of the Buzzraw Pro 750M/250M?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Pro 750M/250M?


Pro 750M - 32.7kg including the battery.
Pro 250M - 32.7kg including the battery.

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


160kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Pro is “one size fits all”. It is able to accommodate riders from 1.70m to 1.90m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do i assemble the Buzzraw Pro?


The Buzzraw Pro will be 90% assembled in the box, for assembly instructions, refer to this Assembly Document.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Classic in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Classic in your own country.

What is the top speed of the Buzzraw Classic E750/E250?


The E750 provides assistance of up to 35km/h, while the E250, up to 25km/h.

What is the range of the Buzzraw Classic E750/E250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Classic E750/E250/Pedal?


E750 - 26.5kg including the battery.
E250 - 26.0kg including the battery.
Pedal Variant - 19.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


120kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Classic is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do I assemble the Buzzraw Classic?


For assembly instructions, refer to the Assembly Video.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

What shipping company do you use?


We ship all our international orders via DHL.

Which countries do you ship to?


All countries DHL is able to ship to. Please refer to this link to view the countries: Click here

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The dimensions and weight vary according to the model of the bicycle.

How quickly will my order be dispatched?


Your order will be dispatched within 3 to 7 working days after we have received it.

How long does it take for my order to reach me?


This will depend on the items ordered and the location on where the goods will be shipped to and the customs clearance. The estimated time for complete bike orders is between 5 to 7 working days. The estimated time for a battery is between 15 to 21 working days.

What payment methods do we have?


For all international orders:
We accept PayPal, Stripe and Apple Pay. For more details on PayPal, please refer to Paypal

For all Europe orders:
We accept Paypal, Stripe and Apple Pay.

For all orders within Singapore:
We accept cash, PayPal, Stripe, Apple Pay, PayNow, Bank Transfer and Nets.

Can i pay for the goods in instalments (hire-purchase)?


We do not offer any hire purchase services.

Do I need to register and set up an account to place an order?


No, you don’t need to. You can still purchase our products without setting up an account. However, we encourage you to do, so you can be updated on the latest news and promotions.

How do I check international shipping fees?


Select the product you wish to purchase and proceed to the checkout. On the checkout page, the shipping fee will be shown after you have entered the shipping address.

How do I know that my order has been placed successfully?


After placing your order, you will receive a confirmation e-mail. Please note that this does not mean that the order has been accepted. Your order constitutes an offer to Coast Cycles to buy goods. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you a separate e-mail. The contract between you and Coast Cycles will be in effect only when we send you the dispatch confirmation.

How do I track my order?


An e-mail will be sent to you with a tracking number. This will be done once your order has been dispatched.

How do I know if a product is in stock?


Products that are not in stock will be listed as “out of stock”.

Can I come to the shop to collect my order?


Yes, you can. Collection times are: Mondays to Fridays, between 9.00am and 6.00pm.
The address is: 54 Siglap Drive, Singapore 456176.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

Can I return my purchase?


You are not to send your goods back to us unless you have received written instructions from us to do so. Coast Cycles shall not be liable for any costs incurred if you do not adhere to the aforementioned.

How can I request for a refund after my order has been dispatched?


For complete bike purchases, Refund 50% of the purchase price excluding shipping and VAT and duties.

For the rest of the items, Refund 85% of the purchase price excluding shipping and VAT and duties.

Any costs incurred for the return shipping will be deducted from the refund amount.
To return your purchase, you must notify us in writing by e-mail to enquiries@coastcycles.com within 14 days from the received date. You are not to send your goods back to us unless you have received written instructions from us to do so.

We shall not be liable for any costs incurred if you do not adhere to the aforementioned.

Products will need to be unopened in their original packaging.

What is the warranty coverage for your bicycles and components?


For the terms and conditions of our warranty, refer to: https://coastcycles.com/warranty/


Is it legal to operate the electric assist versions of the Buzzraw X in my country?


We deliver anywhere in the world, as long as local laws permit us to do so. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw X in your country.

What is the top speed of the Buzzraw X750/X250?


The X750 provides assistance of up to 35km/h, while the X250, up to 25km/h.

What is the range of the Buzzraw X750/X250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw X750/X250/Pedal?


X750 - 28.5kg including the battery.
X250 - 28.0kg including the battery.
Pedal Variant - 21.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


135kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw X is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The Buzzraw Series is shipped in 3 separate boxes. Box 1 will be the frame kit; Box 2 will be the wheels with the motor. Box 3, the battery kit (if applicable).

How do I assemble the Buzzraw X?


For assembly instructions, refer to this Assembly Video.
The Buzzraw X arrives at your doorstep 50% assembled.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Pro in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Pro in your own country.

What is the top speed of the Buzzraw Pro 750M/250M?


The 750M provides assistance of up to 35km/h, while the 250M, up to 25km/h.

What is the range of the Buzzraw Pro 750M/250M?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Pro 750M/250M?


Pro 750M - 32.7kg including the battery.
Pro 250M - 32.7kg including the battery.

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


160kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Pro is “one size fits all”. It is able to accommodate riders from 1.70m to 1.90m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do i assemble the Buzzraw Pro?


The Buzzraw Pro will be 90% assembled in the box, for assembly instructions, refer to this Assembly Document.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

Is it legal to operate the electric assist versions of the Buzzraw Classic in my country?


We deliver anywhere in the world as long as local laws permit us to import. Kindly also take note that you are responsible for determining whether it is legal to import, deliver, and operate the Buzzraw Classic in your own country.

What is the top speed of the Buzzraw Classic E750/E250?


The E750 provides assistance of up to 35km/h, while the E250, up to 25km/h.

What is the range of the Buzzraw Classic E750/E250?


It will do 50km on a single charge.

What is the battery capacity?


The battery is a 16Ah, 48V lithium-ion battery using LG cells.

How long does it take to charge the battery?


Estimated charging times are 4 hours from being completely flat.

What is the weight of the Buzzraw Classic E750/E250/Pedal?


E750 - 26.5kg including the battery.
E250 - 26.0kg including the battery.
Pedal Variant - 19.4kg

Can the battery be removed from the bike?


Yes, it can be removed from the bike, but do note that the battery should be locked when in use, with the key provided.

What is the maximum carry weight?


120kg fully laden.

Which size is right for me?


With the lounge seat, the Buzzraw Classic is “one size fits all”. It is able to accommodate riders from 1.50m to 1.85m tall.

What if my purchase is damaged during transit?


If you discover anything missing or damaged, please discontinue unpacking your goods and notify us by e-mail, with photographic or video evidence to: enquiries@coastcycles.com immediately, or at the latest, within three days of delivery; failing which Coast Cycles shall not be held liable on this issue.

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. Battery Kit will be shipped seperately

How do I assemble the Buzzraw Classic?


For assembly instructions, refer to the Assembly Video.

If you don't have much experience with bikes, we strongly recommend that you visit your local bike shop to get all parts tightened and thoroughly checked before commencing your first journey.

Who is responsible for any additional taxes, duties or VAT/GST?


The customer will bear these costs. Please check your country's import duties/VAT/GST before purchasing.

Can the accessories be bought separately?


Yes. The full range of accessories can be viewed here: Coast Component

What shipping company do you use?


We ship all our international orders via DHL.

Which countries do you ship to?


All countries DHL is able to ship to. Please refer to this link to view the countries: Click here

How are our bicycles packed and shipped?


Our bicycles are packed in sealed cardboard bicycle boxes. The dimensions and weight vary according to the model of the bicycle.

How quickly will my order be dispatched?


Your order will be dispatched within 3 to 7 working days after we have received it.

How long does it take for my order to reach me?


This will depend on the items ordered and the location on where the goods will be shipped to and the customs clearance. The estimated time for complete bike orders is between 5 to 7 working days. The estimated time for a battery is between 15 to 21 working days.

What payment methods do we have?


For all international orders:
We accept PayPal, Stripe and Apple Pay. For more details on PayPal, please refer to Paypal

For all Europe orders:
We accept Paypal, Stripe and Apple Pay.

For all orders within Singapore:
We accept cash, PayPal, Stripe, Apple Pay, PayNow, Bank Transfer and Nets.

Can i pay for the goods in instalments (hire-purchase)?


We do not offer any hire purchase services.



Warranty

WARRANTY

Warranty Period


The Product you have purchased shall be covered under the relevant Warranty Period (which commences from the date of purchase) stated below:

Products

Warranty Period
(From Date of Purchase)

Buzzraw Classic | Frame and Fork
Buzzraw X | Frame and Fork
Buzzraw Pro | Frame and Fork

24 Months

Coastliner | Frame and Fork
Coastliner Mini | Frame and Fork
Quinn | Frame and Fork

24 Months

Atom FS | Frame
Axis FS | Frame
Goliath FS | Frame
Aerial 54 | Frame

24 Months

Goliath | Frame and Fork
Juggernaut | Frame and Fork

24 Months

Humble | Frame, Fork and Bar

24 Months

Coast Components

24 Months

Electrical
Warranty for Bafang components please contact
service@bafang-e.com 

24 Months

Terms and Conditions


This warranty only applies to Products manufactured by Coast Cycles and purchased from Coast Cycles. Any other part or component shall be covered by the stated warranty of the original manufacturer.

This warranty is valid upon the date of purchase by the original purchaser and is not transferrable.

The Product is warranted against defects in quality and materials under normal and non-commercial, non-competition use.

Making a Claim


For any warranty claim to be processed, the bicycle must be brought in to an Authorized Coast Cycles Retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled, reasonably clean, and sanitary condition and accompanied by the original, dated sales receipt for the bicycle.

Alternatively, if the customer has no retailer in the region and has purchased the product directly from Coast cycles or its affiliated on-line retailers, they will need to provide Coast Cycles in an e-mail attachment, the following pictures and documentation below in the English language to enquiries@coastcycles.com.

Full Bike
1) Copy of the purchase Invoice.

2) Side photo of the complete bike.

3) Photo of the serial number of the frame, located under the rear saddle mount or on the BB shell.

4) Photo of the serial number of the motor (For electric models only)

5) A photo of the Battery Serial number, located on the underside of the battery. (For 48 volt electric models only)

6) Photo or Video of the issue. (Voltmeter readings should be provided for battery issues)

Accessories
1) Copy of the original invoice.

2) Photo of the accessory mounted on the bike, if possible.

3) Photo or Video of the issue.

4) Detail description of the problem. (Please provide a video if unable to provide the description)

Upon receiving all requested and complete documentation, it will take about 1-2 weeks to process the warranty.   By making a claim under this warranty, you agree to waive any claim(s) for compensation, monetary or otherwise, which you may be entitled to in respect of the Product other than that provided under this warranty, if any.


If you consider that the Product which you have purchased is not of acceptable quality, has a latent defect or is otherwise not compliant with any warranties or legal rights given to you under the law, you must give notice to Coast Cycles of the alleged defects promptly upon discovery.


If a valid claim is made on a valid warranty during the Warranty Period, Coast Cycles will, upon sight of valid supporting documents (i.e. dated proof of purchase and warranty card), repair the Product. For defects that cannot be repaired within a reasonable time or without significant inconvenience, Coast Cycles will in its sole discretion either (i) replace the Product; or (ii) refund the amount paid by you for the Product or part thereof.


Coast Cycles is at liberty to conduct an inspection on the Product to determine the cause of failure/ defect. Coast Cycles’ decision on all claims, including without limitation whether there is a defect in the Product, the cause of failure/ defect, validity of the warranty, and what remedy is to be provided, shall be conclusive and you agree to abide by such decision. Products with valid warranty subsisting will upon repair or replacement continue to be warranted for the remaining of its warranty period, or for a period of thirty (30) days from the date of completion of repair or replacement, whichever is longer.


For the avoidance of doubt, Coast Cycles shall not in any way be liable under this warranty to repair, replace or refund any Product if Coast Cycles at its sole discretion deem this warranty to be “defective” due to breach of the warranty terms, invalidation of the warranty, expiry of the Warranty Period, or on any other reasonable basis. Notwithstanding the same, Coast Cycles may nevertheless at its sole discretion, agree to repair a Product regardless of a defective warranty on the condition that you pay a reasonable sum for such repair. Such repairs shall carry a one (1) month warranty from the date of completion of service for the parts repaired/ replaced.


Coast Cycles is at liberty to repair or replace Product with functionally equivalent refurbished or reconditioned product(s) and/or part(s).


Any replaced product(s) or part(s) or fully refunded product(s) shall become the absolute property of Coast Cycles and must be returned to Coast Cycles upon demand.

Crash Replacement Program


Conditions and procedure of our Crash Replacement Policy

This policy applies only to damage that has occurred during riding. Offer does not apply to cosmetic damage, demo or rented bikes. (3rd party)

This policy applies to the Frame, Frame Parts, Fork and Fork parts. This does not cover Coast Components and Accessories.

This offer is limited to the original owner and to damages that compromise the functionality of the bike.

Valid Proof of Purchase

You will need to explain briefly and precisely how the damage was caused and provide photographic evidence. We need this information to ascertain what we should be looking for during the examination of your bike frame.

Valid proof of purchase and the brief description of damage with photos should be sent to enquiries@coastcycles.com. It may take up to two weeks to process the replacement if all documents are in order.

Please Note:

- Coverage period is based on the purchase date of the original product. The period does not start over when a product is replaced.

- This offer does not include shipping, labour or administrative costs related to the dismantling or assembly of the warrantied product by your retailer. Your retailer will retain possession of the damaged product so it can be properly disposed of.

- If there is no retailer in your region, Coast Cycles will directly handle the process of the replacement. You may be asked to destroy the damaged product and provide proof of its destruction.

- We stand behind our products and want to make sure you are completely satisfied, but we do reserve our right to deny coverage if we determine at our discretion that the policy is being abused.

- If all conditions are met, this offer will allow you to purchase your damaged parts at 30% off the listed MSRP.

Limitations and Exclusions


Notwithstanding that the Product is within the Warranty Period, this warranty shall be deemed invalidated and rendered void if the Product shows any evidence of commercial use; use in competitions; impact; shock; accidents or crashes; acts of nature (including fire, flood, earthquake, lighting); exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; abuse, mishandling, improper operation or maintenance; damage during the purchaser’s delivery of the Product to/from authorized Coast Cycles shops/ locations; improper alteration, modification, adjustment, tampering, dismantling; replacement of parts with parts that are not provided or approved by Coast Cycles; defective repair or maintenance work; maintenance or repairs by a dealer or workshop unauthorized by Coast Cycles; failure to maintain or service the Product properly; or any other use improper or excessive or unusual use of the Product.

This Warranty Shall Be Deemed Invalidated And Rendered Void If:

i. The warranty was not properly registered from the date of purchase by the purchaser of the Product; or

ii. The logo of Coast Cycles / Coast Components or the serial number (if any) on the Product has been modified, defaced, removed, tampered with or is illegible.

This Warranty Does Not Cover:

i. Minor imperfections and/or deviations from design specifications that do not materially alter the functionality of the Product;

ii. Cosmetic damage to the outer surface/ finishing and external parts of the Product, including without limitation cracks, dents or scratches on the Product’s exterior;

iii. Deterioration of the Product due to normal wear and tear;

iv. Any parts that naturally are expected to suffer wear and tear, including without limitation, tires, brake pads, handlebar grips, cranksets, chains saddles, pedals, dropouts, and bearings;

v. Defect or damage arising from any of the following:

a) Improper assembly
b) Improper follow-up maintenance
c) Installation of components, parts, or accessories not originally intended for or compatible with the product as sold
d) Damage or failure due to accident, falls, misuse, abuse, or neglect
e) Alterations of the product or the specifications(e.g. paintwork, changes of the geometry/proportions, inadmissible add-on parts etc.)
f) Repair or maintenance by unauthorized dealer or workshop

vi. Any other circumstances such that repair would be contradictory or not in compliance with good business practice.

Other Terms and Conditions


If any part, term or provision of this warranty is held to be illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The validity or enforceability of the remainder of this warranty shall not be affected.

Waiver by Coast Cycles of any breach of the terms and conditions herein shall not be deemed as a continuing waiver of such default or a waiver of any other default.

Except where otherwise expressly provided, the terms and conditions of the warranty are embodied herein and supersedes and cancels in all respects, any other previous agreements, statements and undertakings made by Coast Cycles, if any, with respect to subject matter hereof (whether such be written or oral).

To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation, any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms herein.

Notwithstanding any provision to the contrary in this warranty or in any other agreement between Coast Cycles and you, except in respect of death or personal injury caused by Coast Cycles' negligence, Coast Cycles shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special, or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Coast Cycles, its employees or agents or otherwise) which arise out of or in connection with the supply of the Product or its use or resale by you, and the entire liability of Coast Cycles under or in connection with its contract with you shall not exceed the actual price paid for the purchase of the Product.

Without limitation to the foregoing, you shall assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their properties arising out of the use, misuse or inability to use the Product not caused directly by Coast Cycles’ negligence. You agree to indemnify Coast Cycles against any loss, damages, costs and expenses arising out of or in connection with any claims or demand so arising.

You acknowledge that having read the terms herein in detail, you agree that Coast Cycles’ exclusions and limitations of liability are reasonable in the circumstances.

This warranty shall be governed by the laws of Singapore. Coast Cycles and you agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

Coast Cycles and you agree that a person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce or to enjoy the benefit of any term of this warranty.

Warranty Period


The Product you have purchased shall be covered under the relevant Warranty Period (which commences from the date of purchase) stated below:

Products

Warranty Period
(From Date of Purchase)

Buzzraw Classic | Frame and Fork
Buzzraw X | Frame and Fork
Buzzraw Pro | Frame and Fork

24 Months

Coastliner | Frame and Fork
Coastliner Mini | Frame and Fork
Quinn | Frame and Fork

24 Months

Atom FS | Frame
Axis FS | Frame
Goliath FS | Frame
Aerial 54 | Frame

24 Months

Goliath | Frame and Fork
Juggernaut | Frame and Fork

24 Months

Humble | Frame, Fork and Bar

24 Months

Coast Components

24 Months

Electrical
Warranty for Bafang components please contact
service@bafang-e.com 

24 Months

Terms and Conditions


This warranty only applies to Products manufactured by Coast Cycles and purchased from Coast Cycles. Any other part or component shall be covered by the stated warranty of the original manufacturer.

This warranty is valid upon the date of purchase by the original purchaser and is not transferrable.

The Product is warranted against defects in quality and materials under normal and non-commercial, non-competition use.

Making a Claim


For any warranty claim to be processed, the bicycle must be brought in to an Authorized Coast Cycles Retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled, reasonably clean, and sanitary condition and accompanied by the original, dated sales receipt for the bicycle.

Alternatively, if the customer has no retailer in the region and has purchased the product directly from Coast cycles or its affiliated on-line retailers, they will need to provide Coast Cycles in an e-mail attachment, the following pictures and documentation below in the English language to enquiries@coastcycles.com.

Full Bike
1) Copy of the purchase Invoice.

2) Side photo of the complete bike.

3) Photo of the serial number of the frame, located under the rear saddle mount or on the BB shell.

4) Photo of the serial number of the motor (For electric models only)

5) A photo of the Battery Serial number, located on the underside of the battery. (For 48 volt electric models only)

6) Photo or Video of the issue. (Voltmeter readings should be provided for battery issues)

Accessories
1) Copy of the original invoice.

2) Photo of the accessory mounted on the bike, if possible.

3) Photo or Video of the issue.

4) Detail description of the problem. (Please provide a video if unable to provide the description)

Upon receiving all requested and complete documentation, it will take about 1-2 weeks to process the warranty.   By making a claim under this warranty, you agree to waive any claim(s) for compensation, monetary or otherwise, which you may be entitled to in respect of the Product other than that provided under this warranty, if any.


If you consider that the Product which you have purchased is not of acceptable quality, has a latent defect or is otherwise not compliant with any warranties or legal rights given to you under the law, you must give notice to Coast Cycles of the alleged defects promptly upon discovery.


If a valid claim is made on a valid warranty during the Warranty Period, Coast Cycles will, upon sight of valid supporting documents (i.e. dated proof of purchase and warranty card), repair the Product. For defects that cannot be repaired within a reasonable time or without significant inconvenience, Coast Cycles will in its sole discretion either (i) replace the Product; or (ii) refund the amount paid by you for the Product or part thereof.


Coast Cycles is at liberty to conduct an inspection on the Product to determine the cause of failure/ defect. Coast Cycles’ decision on all claims, including without limitation whether there is a defect in the Product, the cause of failure/ defect, validity of the warranty, and what remedy is to be provided, shall be conclusive and you agree to abide by such decision. Products with valid warranty subsisting will upon repair or replacement continue to be warranted for the remaining of its warranty period, or for a period of thirty (30) days from the date of completion of repair or replacement, whichever is longer.


For the avoidance of doubt, Coast Cycles shall not in any way be liable under this warranty to repair, replace or refund any Product if Coast Cycles at its sole discretion deem this warranty to be “defective” due to breach of the warranty terms, invalidation of the warranty, expiry of the Warranty Period, or on any other reasonable basis. Notwithstanding the same, Coast Cycles may nevertheless at its sole discretion, agree to repair a Product regardless of a defective warranty on the condition that you pay a reasonable sum for such repair. Such repairs shall carry a one (1) month warranty from the date of completion of service for the parts repaired/ replaced.


Coast Cycles is at liberty to repair or replace Product with functionally equivalent refurbished or reconditioned product(s) and/or part(s).


Any replaced product(s) or part(s) or fully refunded product(s) shall become the absolute property of Coast Cycles and must be returned to Coast Cycles upon demand.

Crash Replacement Program


Conditions and procedure of our Crash Replacement Policy

This policy applies only to damage that has occurred during riding. Offer does not apply to cosmetic damage, demo or rented bikes. (3rd party)

This policy applies to the Frame, Frame Parts, Fork and Fork parts. This does not cover Coast Components and Accessories.

This offer is limited to the original owner and to damages that compromise the functionality of the bike.

Valid Proof of Purchase

You will need to explain briefly and precisely how the damage was caused and provide photographic evidence. We need this information to ascertain what we should be looking for during the examination of your bike frame.

Valid proof of purchase and the brief description of damage with photos should be sent to enquiries@coastcycles.com. It may take up to two weeks to process the replacement if all documents are in order.

Please Note:

- Coverage period is based on the purchase date of the original product. The period does not start over when a product is replaced.

- This offer does not include shipping, labour or administrative costs related to the dismantling or assembly of the warrantied product by your retailer. Your retailer will retain possession of the damaged product so it can be properly disposed of.

- If there is no retailer in your region, Coast Cycles will directly handle the process of the replacement. You may be asked to destroy the damaged product and provide proof of its destruction.

- We stand behind our products and want to make sure you are completely satisfied, but we do reserve our right to deny coverage if we determine at our discretion that the policy is being abused.

- If all conditions are met, this offer will allow you to purchase your damaged parts at 30% off the listed MSRP.

Limitations and Exclusions


Notwithstanding that the Product is within the Warranty Period, this warranty shall be deemed invalidated and rendered void if the Product shows any evidence of commercial use; use in competitions; impact; shock; accidents or crashes; acts of nature (including fire, flood, earthquake, lighting); exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; abuse, mishandling, improper operation or maintenance; damage during the purchaser’s delivery of the Product to/from authorized Coast Cycles shops/ locations; improper alteration, modification, adjustment, tampering, dismantling; replacement of parts with parts that are not provided or approved by Coast Cycles; defective repair or maintenance work; maintenance or repairs by a dealer or workshop unauthorized by Coast Cycles; failure to maintain or service the Product properly; or any other use improper or excessive or unusual use of the Product.

This Warranty Shall Be Deemed Invalidated And Rendered Void If:

i. The warranty was not properly registered from the date of purchase by the purchaser of the Product; or

ii. The logo of Coast Cycles / Coast Components or the serial number (if any) on the Product has been modified, defaced, removed, tampered with or is illegible.

This Warranty Does Not Cover:

i. Minor imperfections and/or deviations from design specifications that do not materially alter the functionality of the Product;

ii. Cosmetic damage to the outer surface/ finishing and external parts of the Product, including without limitation cracks, dents or scratches on the Product’s exterior;

iii. Deterioration of the Product due to normal wear and tear;

iv. Any parts that naturally are expected to suffer wear and tear, including without limitation, tires, brake pads, handlebar grips, cranksets, chains saddles, pedals, dropouts, and bearings;

v. Defect or damage arising from any of the following:

a) Improper assembly
b) Improper follow-up maintenance
c) Installation of components, parts, or accessories not originally intended for or compatible with the product as sold
d) Damage or failure due to accident, falls, misuse, abuse, or neglect
e) Alterations of the product or the specifications(e.g. paintwork, changes of the geometry/proportions, inadmissible add-on parts etc.)
f) Repair or maintenance by unauthorized dealer or workshop

vi. Any other circumstances such that repair would be contradictory or not in compliance with good business practice.

Other Terms and Conditions


If any part, term or provision of this warranty is held to be illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The validity or enforceability of the remainder of this warranty shall not be affected.

Waiver by Coast Cycles of any breach of the terms and conditions herein shall not be deemed as a continuing waiver of such default or a waiver of any other default.

Except where otherwise expressly provided, the terms and conditions of the warranty are embodied herein and supersedes and cancels in all respects, any other previous agreements, statements and undertakings made by Coast Cycles, if any, with respect to subject matter hereof (whether such be written or oral).

To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation, any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms herein.

Notwithstanding any provision to the contrary in this warranty or in any other agreement between Coast Cycles and you, except in respect of death or personal injury caused by Coast Cycles' negligence, Coast Cycles shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special, or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Coast Cycles, its employees or agents or otherwise) which arise out of or in connection with the supply of the Product or its use or resale by you, and the entire liability of Coast Cycles under or in connection with its contract with you shall not exceed the actual price paid for the purchase of the Product.

Without limitation to the foregoing, you shall assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their properties arising out of the use, misuse or inability to use the Product not caused directly by Coast Cycles’ negligence. You agree to indemnify Coast Cycles against any loss, damages, costs and expenses arising out of or in connection with any claims or demand so arising.

You acknowledge that having read the terms herein in detail, you agree that Coast Cycles’ exclusions and limitations of liability are reasonable in the circumstances.

This warranty shall be governed by the laws of Singapore. Coast Cycles and you agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

Coast Cycles and you agree that a person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce or to enjoy the benefit of any term of this warranty.

WARRANTY

Warrantymobile

Warranty Period


The Product you have purchased shall be covered under the relevant Warranty Period (which commences from the date of purchase) stated below:

Products

Warranty Period
(From Date of Purchase)

Buzzraw Classic | Frame and Fork
Buzzraw X | Frame and Fork
Buzzraw Pro | Frame and Fork

24 Months

Coastliner | Frame and Fork
Coastliner Mini | Frame and Fork
Quinn | Frame and Fork

24 Months

Atom FS | Frame
Axis FS | Frame
Goliath FS | Frame
Aerial 54 | Frame

24 Months

Goliath | Frame and Fork
Juggernaut | Frame and Fork

24 Months

Humble | Frame, Fork and Bar

24 Months

Coast Components

24 Months

Electrical
Warranty for Bafang components please contact
service@bafang-e.com 

24 Months

Terms and Conditions


This warranty only applies to Products manufactured by Coast Cycles and purchased from Coast Cycles. Any other part or component shall be covered by the stated warranty of the original manufacturer.

This warranty is valid upon the date of purchase by the original purchaser and is not transferrable.

The Product is warranted against defects in quality and materials under normal and non-commercial, non-competition use.

Making a Claim


For any warranty claim to be processed, the bicycle must be brought in to an Authorized Coast Cycles Retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled, reasonably clean, and sanitary condition and accompanied by the original, dated sales receipt for the bicycle.

Alternatively, if the customer has no retailer in the region and has purchased the product directly from Coast cycles or its affiliated on-line retailers, they will need to provide Coast Cycles in an e-mail attachment, the following pictures and documentation below in the English language to enquiries@coastcycles.com.

Full Bike
1) Copy of the purchase Invoice.

2) Side photo of the complete bike.

3) Photo of the serial number of the frame, located under the rear saddle mount or on the BB shell.

4) Photo of the serial number of the motor (For electric models only)

5) A photo of the Battery Serial number, located on the underside of the battery. (For 48 volt electric models only)

6) Photo or Video of the issue. (Voltmeter readings should be provided for battery issues)

Accessories
1) Copy of the original invoice.

2) Photo of the accessory mounted on the bike, if possible.

3) Photo or Video of the issue.

4) Detail description of the problem. (Please provide a video if unable to provide the description)

Upon receiving all requested and complete documentation, it will take about 1-2 weeks to process the warranty.   By making a claim under this warranty, you agree to waive any claim(s) for compensation, monetary or otherwise, which you may be entitled to in respect of the Product other than that provided under this warranty, if any.


If you consider that the Product which you have purchased is not of acceptable quality, has a latent defect or is otherwise not compliant with any warranties or legal rights given to you under the law, you must give notice to Coast Cycles of the alleged defects promptly upon discovery.


If a valid claim is made on a valid warranty during the Warranty Period, Coast Cycles will, upon sight of valid supporting documents (i.e. dated proof of purchase and warranty card), repair the Product. For defects that cannot be repaired within a reasonable time or without significant inconvenience, Coast Cycles will in its sole discretion either (i) replace the Product; or (ii) refund the amount paid by you for the Product or part thereof.


Coast Cycles is at liberty to conduct an inspection on the Product to determine the cause of failure/ defect. Coast Cycles’ decision on all claims, including without limitation whether there is a defect in the Product, the cause of failure/ defect, validity of the warranty, and what remedy is to be provided, shall be conclusive and you agree to abide by such decision. Products with valid warranty subsisting will upon repair or replacement continue to be warranted for the remaining of its warranty period, or for a period of thirty (30) days from the date of completion of repair or replacement, whichever is longer.


For the avoidance of doubt, Coast Cycles shall not in any way be liable under this warranty to repair, replace or refund any Product if Coast Cycles at its sole discretion deem this warranty to be “defective” due to breach of the warranty terms, invalidation of the warranty, expiry of the Warranty Period, or on any other reasonable basis. Notwithstanding the same, Coast Cycles may nevertheless at its sole discretion, agree to repair a Product regardless of a defective warranty on the condition that you pay a reasonable sum for such repair. Such repairs shall carry a one (1) month warranty from the date of completion of service for the parts repaired/ replaced.


Coast Cycles is at liberty to repair or replace Product with functionally equivalent refurbished or reconditioned product(s) and/or part(s).


Any replaced product(s) or part(s) or fully refunded product(s) shall become the absolute property of Coast Cycles and must be returned to Coast Cycles upon demand.

Crash Replacement Program


Conditions and procedure of our Crash Replacement Policy

This policy applies only to damage that has occurred during riding. Offer does not apply to cosmetic damage, demo or rented bikes. (3rd party)

This policy applies to the Frame, Frame Parts, Fork and Fork parts. This does not cover Coast Components and Accessories.

This offer is limited to the original owner and to damages that compromise the functionality of the bike.

Valid Proof of Purchase

You will need to explain briefly and precisely how the damage was caused and provide photographic evidence. We need this information to ascertain what we should be looking for during the examination of your bike frame.

Valid proof of purchase and the brief description of damage with photos should be sent to enquiries@coastcycles.com. It may take up to two weeks to process the replacement if all documents are in order.

Please Note:

- Coverage period is based on the purchase date of the original product. The period does not start over when a product is replaced.

- This offer does not include shipping, labour or administrative costs related to the dismantling or assembly of the warrantied product by your retailer. Your retailer will retain possession of the damaged product so it can be properly disposed of.

- If there is no retailer in your region, Coast Cycles will directly handle the process of the replacement. You may be asked to destroy the damaged product and provide proof of its destruction.

- We stand behind our products and want to make sure you are completely satisfied, but we do reserve our right to deny coverage if we determine at our discretion that the policy is being abused.

- If all conditions are met, this offer will allow you to purchase your damaged parts at 30% off the listed MSRP.

Limitations and Exclusions


Notwithstanding that the Product is within the Warranty Period, this warranty shall be deemed invalidated and rendered void if the Product shows any evidence of commercial use; use in competitions; impact; shock; accidents or crashes; acts of nature (including fire, flood, earthquake, lighting); exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; abuse, mishandling, improper operation or maintenance; damage during the purchaser’s delivery of the Product to/from authorized Coast Cycles shops/ locations; improper alteration, modification, adjustment, tampering, dismantling; replacement of parts with parts that are not provided or approved by Coast Cycles; defective repair or maintenance work; maintenance or repairs by a dealer or workshop unauthorized by Coast Cycles; failure to maintain or service the Product properly; or any other use improper or excessive or unusual use of the Product.

This Warranty Shall Be Deemed Invalidated And Rendered Void If:

i. The warranty was not properly registered from the date of purchase by the purchaser of the Product; or

ii. The logo of Coast Cycles / Coast Components or the serial number (if any) on the Product has been modified, defaced, removed, tampered with or is illegible.

This Warranty Does Not Cover:

i. Minor imperfections and/or deviations from design specifications that do not materially alter the functionality of the Product;

ii. Cosmetic damage to the outer surface/ finishing and external parts of the Product, including without limitation cracks, dents or scratches on the Product’s exterior;

iii. Deterioration of the Product due to normal wear and tear;

iv. Any parts that naturally are expected to suffer wear and tear, including without limitation, tires, brake pads, handlebar grips, cranksets, chains saddles, pedals, dropouts, and bearings;

v. Defect or damage arising from any of the following:

a) Improper assembly
b) Improper follow-up maintenance
c) Installation of components, parts, or accessories not originally intended for or compatible with the product as sold
d) Damage or failure due to accident, falls, misuse, abuse, or neglect
e) Alterations of the product or the specifications(e.g. paintwork, changes of the geometry/proportions, inadmissible add-on parts etc.)
f) Repair or maintenance by unauthorized dealer or workshop

vi. Any other circumstances such that repair would be contradictory or not in compliance with good business practice.

Other Terms and Conditions


If any part, term or provision of this warranty is held to be illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The validity or enforceability of the remainder of this warranty shall not be affected.

Waiver by Coast Cycles of any breach of the terms and conditions herein shall not be deemed as a continuing waiver of such default or a waiver of any other default.

Except where otherwise expressly provided, the terms and conditions of the warranty are embodied herein and supersedes and cancels in all respects, any other previous agreements, statements and undertakings made by Coast Cycles, if any, with respect to subject matter hereof (whether such be written or oral).

To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation, any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms herein.

Notwithstanding any provision to the contrary in this warranty or in any other agreement between Coast Cycles and you, except in respect of death or personal injury caused by Coast Cycles' negligence, Coast Cycles shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special, or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Coast Cycles, its employees or agents or otherwise) which arise out of or in connection with the supply of the Product or its use or resale by you, and the entire liability of Coast Cycles under or in connection with its contract with you shall not exceed the actual price paid for the purchase of the Product.

Without limitation to the foregoing, you shall assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their properties arising out of the use, misuse or inability to use the Product not caused directly by Coast Cycles’ negligence. You agree to indemnify Coast Cycles against any loss, damages, costs and expenses arising out of or in connection with any claims or demand so arising.

You acknowledge that having read the terms herein in detail, you agree that Coast Cycles’ exclusions and limitations of liability are reasonable in the circumstances.

This warranty shall be governed by the laws of Singapore. Coast Cycles and you agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

Coast Cycles and you agree that a person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce or to enjoy the benefit of any term of this warranty.

Warranty Period


The Product you have purchased shall be covered under the relevant Warranty Period (which commences from the date of purchase) stated below:

Products

Warranty Period
(From Date of Purchase)

Buzzraw Classic | Frame and Fork
Buzzraw X | Frame and Fork
Buzzraw Pro | Frame and Fork

24 Months

Coastliner | Frame and Fork
Coastliner Mini | Frame and Fork
Quinn | Frame and Fork

24 Months

Atom FS | Frame
Axis FS | Frame
Goliath FS | Frame
Aerial 54 | Frame

24 Months

Goliath | Frame and Fork
Juggernaut | Frame and Fork

24 Months

Humble | Frame, Fork and Bar

24 Months

Coast Components

24 Months

Electrical
Warranty for Bafang components please contact
service@bafang-e.com 

24 Months

Terms and Conditions


This warranty only applies to Products manufactured by Coast Cycles and purchased from Coast Cycles. Any other part or component shall be covered by the stated warranty of the original manufacturer.

This warranty is valid upon the date of purchase by the original purchaser and is not transferrable.

The Product is warranted against defects in quality and materials under normal and non-commercial, non-competition use.

Making a Claim


For any warranty claim to be processed, the bicycle must be brought in to an Authorized Coast Cycles Retailer on the same continent on which the bicycle was purchased. The bicycle must be in an assembled, reasonably clean, and sanitary condition and accompanied by the original, dated sales receipt for the bicycle.

Alternatively, if the customer has no retailer in the region and has purchased the product directly from Coast cycles or its affiliated on-line retailers, they will need to provide Coast Cycles in an e-mail attachment, the following pictures and documentation below in the English language to enquiries@coastcycles.com.

Full Bike
1) Copy of the purchase Invoice.

2) Side photo of the complete bike.

3) Photo of the serial number of the frame, located under the rear saddle mount or on the BB shell.

4) Photo of the serial number of the motor (For electric models only)

5) A photo of the Battery Serial number, located on the underside of the battery. (For 48 volt electric models only)

6) Photo or Video of the issue. (Voltmeter readings should be provided for battery issues)

Accessories
1) Copy of the original invoice.

2) Photo of the accessory mounted on the bike, if possible.

3) Photo or Video of the issue.

4) Detail description of the problem. (Please provide a video if unable to provide the description)

Upon receiving all requested and complete documentation, it will take about 1-2 weeks to process the warranty.   By making a claim under this warranty, you agree to waive any claim(s) for compensation, monetary or otherwise, which you may be entitled to in respect of the Product other than that provided under this warranty, if any.


If you consider that the Product which you have purchased is not of acceptable quality, has a latent defect or is otherwise not compliant with any warranties or legal rights given to you under the law, you must give notice to Coast Cycles of the alleged defects promptly upon discovery.


If a valid claim is made on a valid warranty during the Warranty Period, Coast Cycles will, upon sight of valid supporting documents (i.e. dated proof of purchase and warranty card), repair the Product. For defects that cannot be repaired within a reasonable time or without significant inconvenience, Coast Cycles will in its sole discretion either (i) replace the Product; or (ii) refund the amount paid by you for the Product or part thereof.


Coast Cycles is at liberty to conduct an inspection on the Product to determine the cause of failure/ defect. Coast Cycles’ decision on all claims, including without limitation whether there is a defect in the Product, the cause of failure/ defect, validity of the warranty, and what remedy is to be provided, shall be conclusive and you agree to abide by such decision. Products with valid warranty subsisting will upon repair or replacement continue to be warranted for the remaining of its warranty period, or for a period of thirty (30) days from the date of completion of repair or replacement, whichever is longer.


For the avoidance of doubt, Coast Cycles shall not in any way be liable under this warranty to repair, replace or refund any Product if Coast Cycles at its sole discretion deem this warranty to be “defective” due to breach of the warranty terms, invalidation of the warranty, expiry of the Warranty Period, or on any other reasonable basis. Notwithstanding the same, Coast Cycles may nevertheless at its sole discretion, agree to repair a Product regardless of a defective warranty on the condition that you pay a reasonable sum for such repair. Such repairs shall carry a one (1) month warranty from the date of completion of service for the parts repaired/ replaced.


Coast Cycles is at liberty to repair or replace Product with functionally equivalent refurbished or reconditioned product(s) and/or part(s).


Any replaced product(s) or part(s) or fully refunded product(s) shall become the absolute property of Coast Cycles and must be returned to Coast Cycles upon demand.

Crash Replacement Program


Conditions and procedure of our Crash Replacement Policy

This policy applies only to damage that has occurred during riding. Offer does not apply to cosmetic damage, demo or rented bikes. (3rd party)

This policy applies to the Frame, Frame Parts, Fork and Fork parts. This does not cover Coast Components and Accessories.

This offer is limited to the original owner and to damages that compromise the functionality of the bike.

Valid Proof of Purchase

You will need to explain briefly and precisely how the damage was caused and provide photographic evidence. We need this information to ascertain what we should be looking for during the examination of your bike frame.

Valid proof of purchase and the brief description of damage with photos should be sent to enquiries@coastcycles.com. It may take up to two weeks to process the replacement if all documents are in order.

Please Note:

- Coverage period is based on the purchase date of the original product. The period does not start over when a product is replaced.

- This offer does not include shipping, labour or administrative costs related to the dismantling or assembly of the warrantied product by your retailer. Your retailer will retain possession of the damaged product so it can be properly disposed of.

- If there is no retailer in your region, Coast Cycles will directly handle the process of the replacement. You may be asked to destroy the damaged product and provide proof of its destruction.

- We stand behind our products and want to make sure you are completely satisfied, but we do reserve our right to deny coverage if we determine at our discretion that the policy is being abused.

- If all conditions are met, this offer will allow you to purchase your damaged parts at 30% off the listed MSRP.

Limitations and Exclusions


Notwithstanding that the Product is within the Warranty Period, this warranty shall be deemed invalidated and rendered void if the Product shows any evidence of commercial use; use in competitions; impact; shock; accidents or crashes; acts of nature (including fire, flood, earthquake, lighting); exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; abuse, mishandling, improper operation or maintenance; damage during the purchaser’s delivery of the Product to/from authorized Coast Cycles shops/ locations; improper alteration, modification, adjustment, tampering, dismantling; replacement of parts with parts that are not provided or approved by Coast Cycles; defective repair or maintenance work; maintenance or repairs by a dealer or workshop unauthorized by Coast Cycles; failure to maintain or service the Product properly; or any other use improper or excessive or unusual use of the Product.

This Warranty Shall Be Deemed Invalidated And Rendered Void If:

i. The warranty was not properly registered from the date of purchase by the purchaser of the Product; or

ii. The logo of Coast Cycles / Coast Components or the serial number (if any) on the Product has been modified, defaced, removed, tampered with or is illegible.

This Warranty Does Not Cover:

i. Minor imperfections and/or deviations from design specifications that do not materially alter the functionality of the Product;

ii. Cosmetic damage to the outer surface/ finishing and external parts of the Product, including without limitation cracks, dents or scratches on the Product’s exterior;

iii. Deterioration of the Product due to normal wear and tear;

iv. Any parts that naturally are expected to suffer wear and tear, including without limitation, tires, brake pads, handlebar grips, cranksets, chains saddles, pedals, dropouts, and bearings;

v. Defect or damage arising from any of the following:

a) Improper assembly
b) Improper follow-up maintenance
c) Installation of components, parts, or accessories not originally intended for or compatible with the product as sold
d) Damage or failure due to accident, falls, misuse, abuse, or neglect
e) Alterations of the product or the specifications(e.g. paintwork, changes of the geometry/proportions, inadmissible add-on parts etc.)
f) Repair or maintenance by unauthorized dealer or workshop

vi. Any other circumstances such that repair would be contradictory or not in compliance with good business practice.

Other Terms and Conditions


If any part, term or provision of this warranty is held to be illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The validity or enforceability of the remainder of this warranty shall not be affected.

Waiver by Coast Cycles of any breach of the terms and conditions herein shall not be deemed as a continuing waiver of such default or a waiver of any other default.

Except where otherwise expressly provided, the terms and conditions of the warranty are embodied herein and supersedes and cancels in all respects, any other previous agreements, statements and undertakings made by Coast Cycles, if any, with respect to subject matter hereof (whether such be written or oral).

To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation, any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms herein.

Notwithstanding any provision to the contrary in this warranty or in any other agreement between Coast Cycles and you, except in respect of death or personal injury caused by Coast Cycles' negligence, Coast Cycles shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special, or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Coast Cycles, its employees or agents or otherwise) which arise out of or in connection with the supply of the Product or its use or resale by you, and the entire liability of Coast Cycles under or in connection with its contract with you shall not exceed the actual price paid for the purchase of the Product.

Without limitation to the foregoing, you shall assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their properties arising out of the use, misuse or inability to use the Product not caused directly by Coast Cycles’ negligence. You agree to indemnify Coast Cycles against any loss, damages, costs and expenses arising out of or in connection with any claims or demand so arising.

You acknowledge that having read the terms herein in detail, you agree that Coast Cycles’ exclusions and limitations of liability are reasonable in the circumstances.

This warranty shall be governed by the laws of Singapore. Coast Cycles and you agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

Coast Cycles and you agree that a person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce or to enjoy the benefit of any term of this warranty.



Privacy Policy

PRIVACY POLICY

Customer Relations


In order for our customer relations representative to respond to your questions or concerns, we may need you to provide personal information like your name, e-mail and telephone number. This information is used to answer your questions as completely and as thoroughly as possible.

Contest/Promotions


When you participate in a contest or promotion, we may ask for your personal information in order for us to identify and verify the winner. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

Information Collected Automatically


We expect you to be concerned about your privacy and the use of “cookies” on the Internet. Cookies are small files that are used to store information you have provided. Cookies cannot be used to retrieve information about you or your computer system.

The Coast Cycles website uses cookies to remember your preferences. For example, the website may remember which pages you have viewed, for a more personal experience. If you wish to not have cookies track your activity, they can be disabled in your web browser’s Internet settings.

Information Usage


What you share with Coast Cycles stays with us.

We do not sell your personal information to any unconnected third parties.

On occasion, we will hire other companies to provide us with services such as marketing assistance. We will limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They will be strictly monitored by Coast Cycles in order to make certain your privacy is always protected.

Marketing


If you opt in to give us permission to contact you for marketing purposes, these will come in the form of post, telephone, SMS or e-mail.


The information you provide will enable us to: (1) keep track of your purchase records, (2) update you periodically about relevant events, contests and promotions and (3) update our profiling of customer preferences so that we may be able to serve you better.

We will ensure that we will only send you messages that we think will be relevant to you (eg: dates of sales, details of special offers or information about new products and services) If you do not want us to use your personal information in this manner, you can decide to opt-out at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send.

Safekeeping


We are committed to providing appropriate security controls to protect your personal information against foreseeable breaches.

Changes To Personal Information


If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about Coast Cycles privacy policies or your personal information, please don’t hesitate to contact us.

You can email us at enquiries@coastcycles.com
Alternatively, you can also call or Whatsapp Coast Cycles at +65 6681 6681.
We will respond to your questions or concerns as quickly as possible.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes.

By using this site, you consent to the above privacy policies.

When you share your personal information with Coast Cycles, you will always have access to this information under your “Profile” section on the website, where you can amend your details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information and residential address at any time by calling, writing or emailing us using one of the options provided below.

Customer Relations


In order for our customer relations representative to respond to your questions or concerns, we may need you to provide personal information like your name, e-mail and telephone number. This information is used to answer your questions as completely and as thoroughly as possible.

Contest/Promotions


When you participate in a contest or promotion, we may ask for your personal information in order for us to identify and verify the winner. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

Information Collected Automatically


We expect you to be concerned about your privacy and the use of “cookies” on the Internet. Cookies are small files that are used to store information you have provided. Cookies cannot be used to retrieve information about you or your computer system.

The Coast Cycles website uses cookies to remember your preferences. For example, the website may remember which pages you have viewed, for a more personal experience. If you wish to not have cookies track your activity, they can be disabled in your web browser’s Internet settings.

Information Usage


What you share with Coast Cycles stays with us.

We do not sell your personal information to any unconnected third parties.

On occasion, we will hire other companies to provide us with services such as marketing assistance. We will limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They will be strictly monitored by Coast Cycles in order to make certain your privacy is always protected.

Marketing


If you opt in to give us permission to contact you for marketing purposes, these will come in the form of post, telephone, SMS or e-mail.


The information you provide will enable us to: (1) keep track of your purchase records, (2) update you periodically about relevant events, contests and promotions and (3) update our profiling of customer preferences so that we may be able to serve you better.

We will ensure that we will only send you messages that we think will be relevant to you (eg: dates of sales, details of special offers or information about new products and services) If you do not want us to use your personal information in this manner, you can decide to opt-out at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send.

Safekeeping


We are committed to providing appropriate security controls to protect your personal information against foreseeable breaches.

Changes To Personal Information


If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about Coast Cycles privacy policies or your personal information, please don’t hesitate to contact us.

You can email us at enquiries@coastcycles.com
Alternatively, you can also call or Whatsapp Coast Cycles at +65 6681 6681.
We will respond to your questions or concerns as quickly as possible.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes.

By using this site, you consent to the above privacy policies.

When you share your personal information with Coast Cycles, you will always have access to this information under your “Profile” section on the website, where you can amend your details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information and residential address at any time by calling, writing or emailing us using one of the options provided below.

PRIVACY POLICY

Privacy Policymobile

Customer Relations


In order for our customer relations representative to respond to your questions or concerns, we may need you to provide personal information like your name, e-mail and telephone number. This information is used to answer your questions as completely and as thoroughly as possible.

Contest/Promotions


When you participate in a contest or promotion, we may ask for your personal information in order for us to identify and verify the winner. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

Information Collected Automatically


We expect you to be concerned about your privacy and the use of “cookies” on the Internet. Cookies are small files that are used to store information you have provided. Cookies cannot be used to retrieve information about you or your computer system.

The Coast Cycles website uses cookies to remember your preferences. For example, the website may remember which pages you have viewed, for a more personal experience. If you wish to not have cookies track your activity, they can be disabled in your web browser’s Internet settings.

Information Usage


What you share with Coast Cycles stays with us.

We do not sell your personal information to any unconnected third parties.

On occasion, we will hire other companies to provide us with services such as marketing assistance. We will limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They will be strictly monitored by Coast Cycles in order to make certain your privacy is always protected.

Marketing


If you opt in to give us permission to contact you for marketing purposes, these will come in the form of post, telephone, SMS or e-mail.


The information you provide will enable us to: (1) keep track of your purchase records, (2) update you periodically about relevant events, contests and promotions and (3) update our profiling of customer preferences so that we may be able to serve you better.

We will ensure that we will only send you messages that we think will be relevant to you (eg: dates of sales, details of special offers or information about new products and services) If you do not want us to use your personal information in this manner, you can decide to opt-out at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send.

Safekeeping


We are committed to providing appropriate security controls to protect your personal information against foreseeable breaches.

Changes To Personal Information


If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about Coast Cycles privacy policies or your personal information, please don’t hesitate to contact us.

You can email us at enquiries@coastcycles.com
Alternatively, you can also call or Whatsapp Coast Cycles at +65 6681 6681.
We will respond to your questions or concerns as quickly as possible.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes.

By using this site, you consent to the above privacy policies.

When you share your personal information with Coast Cycles, you will always have access to this information under your “Profile” section on the website, where you can amend your details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information and residential address at any time by calling, writing or emailing us using one of the options provided below.

Customer Relations


In order for our customer relations representative to respond to your questions or concerns, we may need you to provide personal information like your name, e-mail and telephone number. This information is used to answer your questions as completely and as thoroughly as possible.

Contest/Promotions


When you participate in a contest or promotion, we may ask for your personal information in order for us to identify and verify the winner. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

Information Collected Automatically


We expect you to be concerned about your privacy and the use of “cookies” on the Internet. Cookies are small files that are used to store information you have provided. Cookies cannot be used to retrieve information about you or your computer system.

The Coast Cycles website uses cookies to remember your preferences. For example, the website may remember which pages you have viewed, for a more personal experience. If you wish to not have cookies track your activity, they can be disabled in your web browser’s Internet settings.

Information Usage


What you share with Coast Cycles stays with us.

We do not sell your personal information to any unconnected third parties.

On occasion, we will hire other companies to provide us with services such as marketing assistance. We will limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They will be strictly monitored by Coast Cycles in order to make certain your privacy is always protected.

Marketing


If you opt in to give us permission to contact you for marketing purposes, these will come in the form of post, telephone, SMS or e-mail.


The information you provide will enable us to: (1) keep track of your purchase records, (2) update you periodically about relevant events, contests and promotions and (3) update our profiling of customer preferences so that we may be able to serve you better.

We will ensure that we will only send you messages that we think will be relevant to you (eg: dates of sales, details of special offers or information about new products and services) If you do not want us to use your personal information in this manner, you can decide to opt-out at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send.

Safekeeping


We are committed to providing appropriate security controls to protect your personal information against foreseeable breaches.

Changes To Personal Information


If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about Coast Cycles privacy policies or your personal information, please don’t hesitate to contact us.

You can email us at enquiries@coastcycles.com
Alternatively, you can also call or Whatsapp Coast Cycles at +65 6681 6681.
We will respond to your questions or concerns as quickly as possible.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes.

By using this site, you consent to the above privacy policies.

When you share your personal information with Coast Cycles, you will always have access to this information under your “Profile” section on the website, where you can amend your details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information and residential address at any time by calling, writing or emailing us using one of the options provided below.