Customer Relations

In order for our customer relations representative to respond to your questions or concerns, we may need you to provide personal information like your name, e-mail and telephone number. This information is used to answer your questions as completely and as thoroughly as possible.

Contest/ Promotions

When you participate in a contest or promotion, we may ask for your personal information in order for us to identify and verify the winner. No matter what we collect, your personal information for, we promise only to use it in the ways set out in this Privacy Policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Policy.

Information Collected Automatically

Many web surfers are concerned about their privacy and the use of “cookies” on the Internet. Cookies are small files that are used to store information you have provided. Cookies cannot be used to retrieve information about you or your computer system.

The Coast Cycles website uses cookies to remember your preferences. For example, the website may remember which pages you have viewed, in order to make your next visit more convenient. If you wish to not have cookies track your activity, they can be disabled in your web browser’s Internet options.

Information Usage

What you share with Coast Cycles stays with us.

We do not sell your personal information to any unconnected third parties.

On occasion, we will hire other companies to provide us with services such as marketing assistance. We will limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They are strictly monitored by Coast Cycles in order to make certain our customers’ privacy is always protected.

Marketing

If you opt in to give us permission to contact you for marketing purposes, these will come in the form of post, telephone, SMS or email.

The information you provide will enable us to:

I.   Keep track of your purchase records,

II.  Update you periodically about relevant events, contests and promotions and

III. Update our profiling of customer preferences so that we may be able to serve you better.

We will ensure that we will only send you messages that we think will be relevant to you; for example, the dates of our in-store sales, details of special offers or information about new products and services. If you do not want us to use your personal information in this manner, you can decide to opt-out at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send.

Always Accessible

When you share your personal information with Coast Cycles, you will always have access to this information under your “Profile” section on the website, where you can amend your details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information and residential address at any time by calling, writing or emailing us using one of the options provided below.

Safekeeping

We are committed to providing appropriate security controls to protect your personal information against foreseeable breaches.

Changes To Personal Information

If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about Coast Cycles privacy policies or your personal information, please don’t hesitate to contact us.

You can email us at enquiries@coastcycles.com

Alternatively, you can also call or Whatsapp Coast Cycles at +65 6681 6681.

We will respond to your questions or concerns as quickly as possible.

Occasionally, we may decide to change this Privacy Policy so we suggest that you review it periodically so you are aware of any changes.

By using this site, you consent to the above privacy policies.